How do I order?
Pick your design then
Click 'Order' button. Then tell us your design code, or describe what you want, and add your text.
How to mail a coconut
Whole coconuts can ship without a box
Whole Coconuts can be shipped without a box
to US destinations via USPS. One side of the coconut is reserved
for the addressing information. Even though we apply two coats of
protective clear spray, coconuts are bound to get a little dinged
up in transit if shipped without a box. Per postal regulations, international
orders must be packed in boxes.
Invoices are not included with coconut orders.
You will receive an email confirmation and a receipt, the recipient will receive no invoice or paperwork.
I want to order more than 25, do I get a discount?
Yes! Please see
Volume Order Discount Information or submit a
Quote Request and answer the questions that apply to your order.
I want to paint my own coconuts, how should I go about it?
Prepare surface by sanding and cleaning if necessary. Allow to dry. Because of
the ease of clean up and availability of a wide variety of products, we use acrylic
based paint, acrylic clear top coat to seal and protect and finally permanent
markers to add detail. You may use lacquer based if you like, just make sure
that all products are the same type - either all acrylic or all lacquer.
I want to order blank coconuts. How long for mail out?
Three business days after processing of your order. Large orders may ship via
UPS Ground, at our sole discretion.
I don't want a receipt in the package. Is that possible?
Receipts are not included with coconut orders. Receipts are emailed once
we receive, review and process your order.
How long before my PAINTED coconut order is mailed out?
Please allow 6 - 10 business days painting/drying time [but often as soon as 4 - 5 days]. Larger orders will take longer. Blank or unpainted products ship
within 3 business days after receipt of order. Standard USPS shipping then takes
2 - 3 days and UPS Ground takes 2 - 6 days [we use UPS for heavier packages].
Expedited USPS postal delivery is available [additional charges apply].
** Contact us if you require the coconut expedited. During slower periods we
can rearrange the queue putting you in the front of the pack.
Can you send invitations/sales promotion coconut products directly to recipients for me?
Yes, we do this all the time for customers. Feel free to send us additional items to enclose in the boxes, such as maps, RSVP cards, packing materials [we use
newspaper]...
What are my payment options?
Discover, MasterCard, Visa, postal money orders and cashier's checks. Since a
few dishonest people messed it up, no personal checks are accepted. First time
company checks are subject to a one week clearing period. Please make payable
to Paradise Multimedia, our parent company.
Can I pay by personal check?
No, a few dishonest people messed it up. No personal checks are accepted.
Postal Money Order and Bank Cashier's Check are acceptable. First time company
checks are subject to a one week clearing period. Please make payable to Paradise Multimedia, our parent company.
Color matching
We hand mix our colors, so we admittedly cannot match pantone colors. For hand painted lettering options, the white color in older photos has been replaced with a more durable silver/white color.
Is this a reputable company?
A Few of our Clients:
Apple, Hewlett Packard, Disney, EA Sports, FitBit, MTV, Johnson & Johnson, Country Music Television, Pepsi, Geiger, Hilton, Yahoo, Dun and Bradstreet, BI Worldwide, Neiman Marcus, Outrigger Resorts, Hyatt, Edmentum Learning, Jimmy Johnson, HH Brown Shoes, FedEx, Make-A-Wish, Nephron Pharmaceuticals, Takeda, Accord Productions, Sobe Drinks, VitaCoco, Archipelago Learning, Norix, Timbers Resorts, King & Prince Seafood Corporation, Motivation Excellence, Paychex, Circle K, Canes Film Festival, MFX, Bermuda Triangle Challenge and Infoblox.
Do you ship internationally?
Yes. Leis, cups, hollow coconuts and half shells can go anywhere, however most countries prohibit the whole
size coconuts. We do not ship whole coconuts out of the USA.
Shipping prices
are calculated in the shopping cart.
Please note that for heavier packages, we may ship via UPS Ground.
Products ship from Ohio. Please 2 - 5 days for shipping within the USA [depending
on the destination] in addition to production
time. Expedited USPS shipping service is available and additional
charges apply.
Whole coconuts can ship without a box
Whole Coconuts can be shipped without a box
to US destinations via USPS. One side of the coconut is reserved
for the addressing information. Even though we apply two coats of
protective clear spray, coconuts are bound to get a little dinged
up in transit if shipped without a box. Per postal regulations, international
orders must be packed in boxes.
Excelsior packing material is available and is shown
to the right. The default packing material is newspaper. We're all
about recycling here! Feel free to send us additional materials to
enclose in your boxes.